Support2021-05-24T10:16:48+00:00

Support

DirectAddress Support

DirectAddress Logo

Dataconversion Direct Ltd.
25/26 Westland Square
Pearse St.
Dublin 2
D02 N403

directaddress@dataconversion.ie
support@dataconversion.ie

Support

DirectAddress Logo

Dataconversion Direct Ltd.
25/26 Westland Square
Pearse St.
Dublin 2
D02 N403

support@dataconversion.ie

Frequently Asked Questions

General

What is DirectAddress?2020-08-13T13:56:42+00:00

DirectAddress

DirectAddress is Dataconversion’s web API Eircode & Postcode solution. It easily integrates with data capture forms on your website using a lightweight jQuery plugin, and with CRM or database application systems capable of using web-based APIs.

How does it work?2020-11-17T11:03:35+00:00

Using elastic search, the look-up control allows users to insert an address. As the user enters data, the control automatically begins searching and provides a list of potential matches as sufficient details are entered. Address results are grouped to improve address capture time.

The process can return the full data string incorporating all Royal Mail PAF and Eircode ECAD (Eircode Address Database) fields for each address such as, alias address information and Eircode/Postcode.

Our solution uses a power-search service that dynamically displays addresses as the user types (i.e. an auto-complete function).

Do you offer international address capture?2020-08-13T13:56:07+00:00

DirectAddress supports both Eircode in the Republic of Ireland and Royal Mail postcodes in the UK.

What are the device requirements?2020-08-13T14:04:51+00:00

In terms of browser compatibility, DirectAddress supports the latest, stable releases of all major browsers (including but not limited to Chrome, Firefox, Safari) and platforms (Windows, iOS and OSX).

On Windows, we support Internet Explorer 10-11, including Microsoft Edge. 

How much does DirectAddress cost?2021-05-26T12:37:48+00:00

Head over to our pricing page and simply fill out the relevant fields, hit enquire and we’ll be in touch!

Alternatively, call us on +353 1 8041298 or email us at directaddress@dataconversion.ie.

API

What fields does the API return?2020-11-17T16:12:51+00:00

As standard the API returns the full address fields: Address lines 1-6, Town, County and Eircode.

However, it can return any fields as contained within the Royal Mail PAF or Eircode ECAD data file. For example, with Irish addresses the following fields can also be returned:

  • ECAD ID
  • Administrative / Boundary Information (Small Area Boundaries, Electoral District boundaries etc)
  • Geo Spatial Information such as XY coordinates.

 

What platforms can DirectAddress be integrated with?2021-05-24T10:03:14+00:00

DirectAddress can be easily integrated with e-commerce and web development platforms including WordPress, Wix & Shopify, allowing users to verify their address without leaving your website.

It can be integrated with the Shopify platform through jQuery, or using the Shopify App.

DirectAddress can also be integrated with popular CRMs, including Microsoft Dynamics or Salesforce.

Non-unique Addresses

What is a Non-Unique Address?2021-05-24T10:14:58+00:00

Over 35% of addresses in Ireland are non-unique, where there is no house name or number. This results in many properties sharing an address, making it difficult for deliveries.

How do I find a Non-Unique Address with DirectAddress?2021-05-26T12:45:40+00:00

Search for your non-unique address in the DirectAddress search bar. The Elasticsearch feature will present back a number of options. Non-unique addresses will appear with a (More than one property found. View on map) option.

Clicking this will allow you to find a property on a map easily, providing you with full address details including Eircode/Postcode. 

Find out more about our non-unique address features.

Uptime

What is the guaranteed uptime of DirectAddress?2020-08-13T13:50:51+00:00

The Microsoft Azure platform assures that the service has a minimum of 99.95% uptime. If Azure is up, so is DirectAddress.

Frequently Asked Questions

General

What is DirectAddress?2020-08-13T13:56:42+00:00

DirectAddress

DirectAddress is Dataconversion’s web API Eircode & Postcode solution. It easily integrates with data capture forms on your website using a lightweight jQuery plugin, and with CRM or database application systems capable of using web-based APIs.

How does it work?2020-11-17T11:03:35+00:00

Using elastic search, the look-up control allows users to insert an address. As the user enters data, the control automatically begins searching and provides a list of potential matches as sufficient details are entered. Address results are grouped to improve address capture time.

The process can return the full data string incorporating all Royal Mail PAF and Eircode ECAD (Eircode Address Database) fields for each address such as, alias address information and Eircode/Postcode.

Our solution uses a power-search service that dynamically displays addresses as the user types (i.e. an auto-complete function).

Do you offer international address capture?2020-08-13T13:56:07+00:00

DirectAddress supports both Eircode in the Republic of Ireland and Royal Mail postcodes in the UK.

What are the device requirements?2020-08-13T14:04:51+00:00

In terms of browser compatibility, DirectAddress supports the latest, stable releases of all major browsers (including but not limited to Chrome, Firefox, Safari) and platforms (Windows, iOS and OSX).

On Windows, we support Internet Explorer 10-11, including Microsoft Edge. 

How much does DirectAddress cost?2021-05-26T12:37:48+00:00

Head over to our pricing page and simply fill out the relevant fields, hit enquire and we’ll be in touch!

Alternatively, call us on +353 1 8041298 or email us at directaddress@dataconversion.ie.

API

What fields does the API return?2020-11-17T16:12:51+00:00

As standard the API returns the full address fields: Address lines 1-6, Town, County and Eircode.

However, it can return any fields as contained within the Royal Mail PAF or Eircode ECAD data file. For example, with Irish addresses the following fields can also be returned:

  • ECAD ID
  • Administrative / Boundary Information (Small Area Boundaries, Electoral District boundaries etc)
  • Geo Spatial Information such as XY coordinates.

 

What platforms can DirectAddress be integrated with?2021-05-24T10:03:14+00:00

DirectAddress can be easily integrated with e-commerce and web development platforms including WordPress, Wix & Shopify, allowing users to verify their address without leaving your website.

It can be integrated with the Shopify platform through jQuery, or using the Shopify App.

DirectAddress can also be integrated with popular CRMs, including Microsoft Dynamics or Salesforce.

Non-Unique Addresses

How do I find a Non-Unique Address with DirectAddress?2021-05-26T12:45:40+00:00

Search for your non-unique address in the DirectAddress search bar. The Elasticsearch feature will present back a number of options. Non-unique addresses will appear with a (More than one property found. View on map) option.

Clicking this will allow you to find a property on a map easily, providing you with full address details including Eircode/Postcode. 

Find out more about our non-unique address features.

What is a Non-Unique Address?2021-05-24T10:14:58+00:00

Over 35% of addresses in Ireland are non-unique, where there is no house name or number. This results in many properties sharing an address, making it difficult for deliveries.

Uptime

What is the guaranteed uptime of DirectAddress?2020-08-13T13:50:51+00:00

The Microsoft Azure platform assures that the service has a minimum of 99.95% uptime. If Azure is up, so is DirectAddress.

In need of DirectAddress support

Simply call us on +353 1 8041298 or pop your email in the field below, hit enter and we’ll be in touch!

    In need of DirectAddress support

    Simply call us on +353 1 8041298 or pop your email in the field below, hit enter and we’ll be in touch!